DocuSign
Cloud e-signature and agreement management, with audit trails.
Jobs Sign
Operated by Docusign, Inc.
Opens the vendor's own site.
Jobs covered
Open a task to see exactly what the vendor documentation supports.
Sign
Browse all sign toolsrunning an electronic signature workflow in Docusign by creating an envelope from documents or a template, assigning each recipient a recipient type that defines their role, including signers, in person signers, carbon copy recipients, certified delivery recipients, agents, editors and intermediaries, placing tabs that give each recipient input such as a Sign Here tab positioned by fixed, AutoPlace or PDF form field transformation, and sending the envelope to remote recipients by email or to embedded recipients inside an application, with signing complete once recipients have entered data for all of their tabs
Where your files are processed
Reported to upload your files
The vendor states that files are uploaded to their servers. We have not independently tested this.
DocuSign's own data residency page states that agreement data is persistently stored in one of five DocuSign data centre regions and transferred for notifications and signing. Everything is uploaded; nothing is processed on your device.
What it does
DocuSign is a cloud e-signature and agreement-management platform. You upload a document, add recipients and signing fields, then send it for electronic signature with an audit trail and a completion certificate.
Beyond signing it offers contract lifecycle management, remote notarisation, web forms, workflow automation and identity checks, plus APIs and a large library of integrations. Signing and storing documents is free; sending to other people needs a paid plan or trial.
Best for
Organisations that need high-volume, compliance-grade e-signature with enterprise controls, audit trails and deep integrations.
Worth knowing
The ongoing free account is for signing, and sending is available during a free trial while ongoing sending needs an eligible paid plan, so there is no free way to send a document to somebody else for signature on an ongoing basis. Recipients generally need no account, which makes the account requirement a sender question.
Bulk Send is vendor-supported with plan and automation allowances. The eSignature features are separate from the individually entitled IAM, CLM and notarisation products.
Documents are processed on DocuSign’s servers rather than on your device. Agreement Data stays at rest in the region assigned to the account, while limited transaction and authentication data and any enabled integrations may cross regions; the region cannot be moved for an existing account, and cloning the account to a new region is a separate documented route.
Details, and where each comes from
Vendor statements, our own reading of their pages, and the things nobody has established yet, each answered separately. Where we have not confirmed something it says so rather than guessing, and a row nobody has established is greyed out.
- Versions covered
- Web · API
- Website
- docusign.com
- Requires an account
- Yes
- Free tier
- Yes
- Watermark on the free tier
- Not verified
- Maximum file size
- Not verified
- Batch processing
- Not verified
- Data residency
- Multiple regions
- Open source
- No
- Self-hostable
- No
- Licence
- Not verified
- Redaction
- No redaction feature
- Programmatic access
- HTTP API
- Last availability check
- Responded in 119 ms 21 October 2026
Checked automatically by our own runner, not reported by the vendor. 100% of our last 30 checks got a response.
What the redaction verdict rests on
From the vendor's own documentation, read 22 September 2026. Not tested by us.
What that does not establish
The vendor’s own site was read on 22 September 2026 and contains no mention of redaction, sanitisation, blackout or whiteout. Absence from a vendor’s own material is not proof that a feature does not exist - it may be undocumented, or on a page the reading did not reach - but for a NEGATIVE claim it is the strongest evidence available, and it is weaker than a positive quote.
Recorded as such rather than presented as certainty.
What the vendor says
Claims are labelled rather than repeated as fact. Where we have checked something ourselves, it says so and shows when. Checked means we read the vendor's own page and it says what we recorded - not that we tested the behaviour, unless the note says we did.
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“The market leader trusted by 1.9 million customers”
Checked by us - the source says this Read 21 September 2026
Confirmed verbatim: "The market leader trusted by 1.9 million customers" is the vendor's own line, used as the subtitle for its "Why Docusign?" menu item. Two things belong with it.
"Market leader" is a self-assessment with no source attached, and it cannot be checked from this page. The 1.9 million figure is repeated in two forms elsewhere on the same page - "1 billion people and 1.9 million customers use Docusign" and "1.9 million businesses, one solution" - so the page itself is inconsistent about whether the unit is customers or businesses, which is the kind of detail a reader comparing vendor claims would want to know.
Recorded as the vendor's wording; the figure was not independently established.
Standing: Re-read and matched once per-response tokens were masked
Check it yourself: the source, the SHA-256, and how we checked
- From
- the raw HTTP response
- SHA-256
- bdd80e353398645850f3bb0b4cb81eb2d06eddbd9cb31d52ec8c5cb0612a874a
How we checked
The sentence is not in the rendered homepage - headless Chrome produced 9767 bytes of visible text containing the 1.9 million figures but not this wording - so the claim was read from the raw HTML response of https://www.docusign.com/, 972500 bytes saved and hashed, where it appears both as a navigation subtitle and inside the page's structured content. sourceHash is the SHA-256 of that raw response.
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“Docusign is a Leader in 2026 IDC MarketScape for Signing Workflows”
Checked by us - the source says this Read 21 September 2026
Confirmed verbatim, and the page gives the fuller name of the report in the card beside it: "The 2026 IDC MarketScape for Worldwide Integrated Signing Workflow Software positions Docusign's IAM platform in the Leaders category." Two observations a reader should have. The claim abbreviates the report's title, and it describes the placement of Docusign's IAM platform rather than of Docusign as a whole, which the fuller sentence makes clearer.
And the link beside it goes to Docusign's own download page for the report rather than to IDC, so the primary document is distributed by the vendor being assessed - standard practice for analyst reports, and the reason this record names where the claim came from rather than treating the placement as an independent finding.
Standing: Re-read and matched once per-response tokens were masked
Check it yourself: the source, the SHA-256, and how we checked
- From
- the raw HTTP response
- SHA-256
- bdd80e353398645850f3bb0b4cb81eb2d06eddbd9cb31d52ec8c5cb0612a874a
How we checked
Read from the same raw HTML response as the market-leader claim above: https://www.docusign.com/, 972500 bytes saved and hashed on 2026-09-21. The sentence appears twice, once as a rotating announcement and once inside a card. sourceHash is the SHA-256 of that raw response.
Each claim is quoted from the vendor's own pages. This section describes what we have and have not checked - it is not a judgement about anyone.
Sponsorship is distribution, not an endorsement or a promise of search rankings, AI citations, traffic, or sales. This listing is a free entry, compiled from published sources.
Compared head to head
- DocuSign vs Dropbox Sign The two best-known e-signature services.
Alternatives to DocuSign
What to use instead of DocuSign The tools in this index that do the same jobs, and what separates them.